Privacy Policy

 
 

Last updated on: 20.01.2025

BG version

This Privacy Policy describes how your personal information is collected, used, and shared when you interact with www.nedevdesign.co.uk, including when you make purchases or communicate via email, phone, or other channels (collectively, the “Service”). This Privacy Policy applies to customers outside of Bulgaria. For customers in Bulgaria, please refer to the BG version of the Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, legal or regulatory requirements.

1. Information We Collect

a) Information You Provide Directly

When you make a purchase, contact us, subscribe to our newsletter, or otherwise use the Service, we may collect personal data that may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment method or transaction details

  • Details relating to your purchases

This information is used to:

  • Fulfill orders and provide services

  • Communicate with you about your orders and account

  • Screen orders for potential risk or fraud

  • Provide information, offers, or advertising in line with your preferences

b) Analytics Information

We may collect analytics data through the website or via email interactions to measure traffic, engagement, and usage trends. Aggregated data, which cannot reasonably be used to identify individual users, may also be used to improve the Service.

c) Website Hosting, Cookies, and Other Tools

The Service is hosted by Squarespace, which may collect technical information (browser, device, IP address, pages visited).
We also use cookies and similar technologies to deliver and improve the website experience. For full details, see our Cookie Policy.

2. Commercial and Service Communications

  • If you sign up for newsletters or marketing emails, we will use your email to send promotions or updates. You may opt out at any time.

  • Service-related communications (order confirmations, shipping updates, technical or security notices) are required for providing the Service and cannot be opted out of.

We may share your information with our hosting provider or other third-party service providers to send these emails on our behalf.

3. Sharing Your Information

We may share your personal information:

  • With trusted third-party service providers (e.g., payment processors, shipping providers, analytics tools)

  • Where required by law, legal process, or to protect rights, property, or safety

The Service may include buttons or links to social media platforms such as Instagram, Facebook, Twitter, Pinterest, YouTube, TikTok, among others. If you choose to use or interact with these buttons or links, the respective platforms may independently collect information about you in accordance with their own privacy policies. Such data processing is outside the control and responsibility of NEDEVDESIGN.

4. Data Storage and Security

  • Personal data may be stored and processed in the EU or other countries where our service providers operate. Transfers outside the EU comply with applicable law.

  • We implement reasonable technical and organizational measures to protect your information.

  • In case of a data breach, we will follow legal obligations and notify affected individuals as required.

5. Your Rights

You may contact us regarding your personal data to:

  • Access, correct, or delete your information

  • Object to or restrict processing

  • Withdraw consent where applicable

Contact us at info@nedevdesign.co.uk to exercise your rights.

6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy

The Service is not intended for children under 18. We do not knowingly collect personal data from children under 16 without parental consent. If such data is collected, it will be deleted promptly.

8. Links to Other Websites

The Service may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Contact Us

For questions about this Privacy Policy or your personal data:

Email: info@nedevdesign.co.uk
Address: NEDEVDESIGN, a brand of NEDEV BETON LTD. | Registered in Bulgaria | Company No. 208635053 | Registered Office: ul. 27mi Yuli, fl.2, ap. 4, Varna 9000 | VAT No. BG208635053